Refund policy

Returns & Refunds

We want you to feel good about your Wild & Well purchase. If something isn't right, please reach out. We're happy to help.

Returns

Because our products are handcrafted personal care items, we are unable to accept returns or exchanges.

Not Loving Your Product?

If you're not satisfied with your Wild & Well product, please contact us within 14 days of delivery. We want you to have a positive experience with Wild & Well and will do our best to find an appropriate solution.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery so we can make it right.

Please include your order number and photos of the product and packaging, when applicable. Depending on the circumstances, we may offer a replacement, refund, or other appropriate solution.

Refunds

Approved refunds will be issued to the original payment method. Please allow time for your bank or credit card company to process the refund after it has been issued.

Have a question or concern about your order? Please reach out. We're always happy to help.